FAQ
⏱️When will I recive my order❓
If your order includes a video 🎬, your package usually ships within 10-20 days ⏳. If no video is requested 🚫, your package usually ships within 7-15 days⏱️. Once your order has shipped , you will receive an email with tracking information details ✉️.
🎥When will my packing video be posted on tiktok❓
If you've purchased a TikTok packing video🎥, it is typically posted within 5-8 days after your order is placed. Since creating and editing the video takes some time⏳, we appreciate your patience with us🙏.
📧Why didn't I receive the automatic email after placing my order❓
When registering an account or placing an order, please carefully check and confirm that your email address is correct ✅, has no spelling errors ❌, and that your mailbox is not full 📮. Also, please check if our email was mistakenly filtered into your spam folder 🗑️.
If you have verified all of the above and still haven't received the email, please contact us via Contact or Email 👉 roy2647yy@gmail.com
📦How can I cancel my order❓
⚠️ Once an order is placed, cancellation or refund requests without valid reasons are not supported.
If you emall us before the parcel is shipped and have a specialreason to cancel, well review your case and may approve the cancellation and refund.❗️